Terms & Conditions

Last Updated: September 17, 2026

Welcome to BRIGHT Eye Spa + Medical Aesthetics (“BRIGHT,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of brightmedspa.com (the “Website”), including the information, content, appointment-request tools, consultation forms, product information, promotional materials, and other services made available through the Website.

By accessing or using the Website, you agree to these Terms. If you do not agree with these Terms, please do not use the Website.

1. About BRIGHT

BRIGHT Eye Spa + Medical Aesthetics provides medical aesthetics, skincare, dry-eye management and related services and products.

Services and products available through BRIGHT may include medical-grade skincare, Potenza radiofrequency microneedling, radiofrequency skin tightening, IPL treatments, laser hair removal, VISIA skin analysis, dermaplaning, chemical peels, lymphatic massage, dry-eye treatments, neurotoxins, dermal fillers, and other services or products that may be introduced from time to time.

Not every treatment or product is appropriate for every individual. Services are provided based on individual assessment, eligibility, informed consent, and professional judgment.

BRIGHT is located at:

30 Main Street East
Kingsville, Ontario
N9Y 1A2
Canada

Phone: 519-712-9333

Email: info@brightmedspa.com

2. Medical and Aesthetic Information Disclaimer

Information published on the Website is provided for general educational and informational purposes only.

Website content does not constitute medical advice, diagnosis, treatment, or a guarantee of results.

Information about aesthetic treatments, skincare, injectables, devices, procedures, dry-eye care, and other services is intended to help you understand the services offered and should not be relied upon as a substitute for an individualized consultation with an appropriately qualified healthcare professional.

Individual results vary. Suitability for a treatment or product depends on factors including, but not limited to, medical history, medications, allergies, skin type, eye health, treatment area, lifestyle, and other individual circumstances.

3. No Emergency Medical Services

The Website is not intended to provide emergency medical services.

If you are experiencing a medical emergency, severe allergic reaction, significant injury, sudden vision loss, severe eye pain, or another urgent medical condition, seek immediate medical attention through an appropriate emergency healthcare provider.

Do not rely on the Website, email, online forms, or social-media messaging for emergency care.

4. Website Use

You agree to use the Website only for lawful purposes and in accordance with these Terms.

You must not:

  • Use the Website for an unlawful or fraudulent purpose;
  • Provide false, misleading, or inaccurate information;
  • Attempt to gain unauthorized access to the Website or its systems;
  • Interfere with the Website’s operation or security;
  • Introduce viruses, malware, or harmful code;
  • Copy, reproduce, distribute, or exploit Website content without authorization;
  • Use automated tools to scrape or reproduce Website content without permission;
  • Impersonate another person or organization; or
  • Use the Website in a way that violates applicable law.

We reserve the right to restrict or terminate access to the Website where appropriate.

5. Appointments and Consultations

The Website may provide tools that allow you to request an appointment or consultation.

Submitting a request through the Website does not necessarily mean that an appointment has been confirmed.

Appointments are confirmed only through BRIGHT or its authorized booking platform.

You are responsible for providing accurate information when requesting an appointment.

Additional policies may apply to appointments, including cancellation, rescheduling, missed appointments, deposits, treatment eligibility, consultation requirements, and other clinic policies. Where applicable, those policies will be provided separately.

6. Treatment Eligibility and Professional Judgment

Certain treatments may require an in-person consultation, medical assessment, health-history review, skin assessment, eye assessment, or other screening before treatment is provided.

BRIGHT and its qualified practitioners reserve the right, where appropriate and permitted by law, to determine whether a particular treatment or service is suitable for an individual.

A consultation or inquiry does not guarantee that a particular treatment will be recommended or provided.

7. Treatment Results

Individual results from medical aesthetic, skincare, dry-eye, or other treatments vary.

Factors affecting results may include individual anatomy, skin type, health history, treatment area, age, lifestyle, adherence to aftercare instructions, number of treatments, and other circumstances.

Before-and-after photographs, testimonials, reviews, examples, and other results shown on the Website are illustrative and should not be interpreted as a guarantee that you will experience the same result.

8. Risks and Side Effects

Medical aesthetic and healthcare treatments may involve risks, limitations, contraindications, side effects, or recovery periods.

Information provided on the Website is not intended to describe every possible risk or outcome associated with a treatment.

Before undergoing a treatment, you may be required to review treatment-specific information and provide informed consent.

If you have questions about risks, benefits, alternatives, contraindications, or expected recovery, please discuss them with your qualified treatment provider before proceeding.

9. Skincare and Other Products

BRIGHT may offer skincare, dry-eye products, cosmetics, and other products for purchase.

Product information on the Website is provided for general informational purposes and may change without notice.

Products may not be suitable for every person. You are responsible for reviewing product information and following applicable directions and professional recommendations.

If you experience an adverse reaction or have concerns about a product, discontinue use where appropriate and seek professional advice.

Product availability, pricing, descriptions, and promotions may change without notice.

10. Online Purchases

Where the Website or an associated third-party platform permits online purchases, additional terms may apply to individual transactions.

We reserve the right to:

  • Correct pricing or product-description errors;
  • Change or discontinue products;
  • Limit quantities;
  • Refuse or cancel orders where permitted by law; and
  • Update product availability without notice.

Any applicable shipping, return, exchange, refund, warranty, or product-specific policies may be communicated separately at the time of purchase.

11. Promotional Offers

BRIGHT may periodically offer promotions, discounts, packages, contests, gift cards, special events, or other promotional opportunities.

Unless otherwise stated, promotions:

  • May be subject to specific eligibility requirements;
  • May have expiration dates;
  • May not be combined with other offers;
  • May be subject to availability; and
  • May be changed or withdrawn without notice where permitted by law.

Additional terms may apply to individual promotions.

12. User-Submitted Information

If you submit information through a contact form, consultation request, appointment request, newsletter subscription, product purchase, review, or other Website feature, you agree that the information you provide is accurate and that you have the right to provide it.

Please avoid submitting sensitive medical information through a general Website contact form unless the form specifically indicates that it is intended for that information.

Information submitted through the Website will be handled in accordance with our Privacy Policy and applicable privacy legislation.

13. Privacy and Personal Information

Your use of the Website may involve the collection and use of personal information.

Please review our Privacy Policy for information about how BRIGHT collects, uses, discloses, protects, and retains personal information.

Nothing in these Terms limits any rights you may have under applicable privacy or healthcare legislation.

14. Intellectual Property

Unless otherwise indicated, all content appearing on the Website—including text, photographs, graphics, videos, logos, trademarks, branding, designs, illustrations, downloadable materials, and other content—is owned by or licensed to BRIGHT and is protected by applicable intellectual-property laws.

You may view and use Website content for personal, non-commercial purposes.

You may not copy, reproduce, modify, publish, distribute, sell, transmit, display, or otherwise exploit Website content without prior written permission, except where permitted by law.

15. Testimonials, Reviews and Before-and-After Content

The Website may contain testimonials, reviews, photographs, videos, or other statements relating to experiences with BRIGHT.

These materials represent individual experiences and may not be representative of every client or patient.

Testimonials and examples are provided for informational purposes and do not constitute a guarantee of results.

16. Third-Party Websites and Services

The Website may contain links to third-party websites, booking platforms, payment processors, product manufacturers, social-media platforms, advertising platforms, or other services.

Third-party websites and services are operated independently of BRIGHT.

BRIGHT is not responsible for the content, security, availability, privacy practices, terms, or policies of third-party websites or services.

Your use of a third-party service may be subject to that provider’s own terms and privacy policies.

17. Website Accuracy

We make reasonable efforts to maintain accurate and current Website information. However, we do not guarantee that all Website content is complete, accurate, current, or error-free.

Information about treatments, products, prices, practitioners, promotions, hours, availability, and other services may change without notice.

18. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.

BRIGHT does not warrant that:

  • The Website will always be available or uninterrupted;
  • The Website will be free of errors or defects;
  • Website content will always be accurate or complete;
  • The Website will be free from viruses or other harmful components; or
  • The Website will meet every user’s particular requirements.

Nothing in these Terms excludes or limits any consumer, healthcare, privacy, or other rights that cannot legally be excluded or limited.

19. Limitation of Liability

To the fullest extent permitted by applicable law, BRIGHT and its owners, practitioners, employees, contractors, agents, and service providers will not be liable for losses or damages arising from your use of, or inability to use, the Website or reliance on Website content, except where such liability cannot legally be excluded or limited.

Nothing in these Terms is intended to exclude liability for matters that cannot lawfully be excluded under applicable law.

20. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless BRIGHT and its owners, practitioners, employees, contractors, agents, and service providers from claims, liabilities, damages, losses, and expenses arising from your unlawful use of the Website, violation of these Terms, or infringement of another party’s rights.

21. Changes to These Terms

BRIGHT may update these Terms from time to time.

When changes are made, the updated “Last Updated” date will appear at the top of this page.

Your continued use of the Website after updated Terms are posted constitutes acceptance of the revised Terms.

22. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted to the extent necessary to make it enforceable where possible, and the remaining provisions will remain in effect.

23. Entire Agreement

These Terms, together with the Privacy Policy and any other policies or notices expressly incorporated by reference, constitute the agreement between you and BRIGHT regarding your use of the Website.

Separate terms may apply to specific treatments, purchases, promotions, appointments, memberships, packages, gift cards, or other transactions.

24. Governing Law

These Terms are governed by the laws of the Province of Ontario and the applicable laws of Canada.

Any dispute relating to these Terms or your use of the Website will be subject to the applicable courts of Ontario, unless otherwise required by applicable law.

25. Contact Us

If you have questions about these Terms & Conditions, please contact us:

BRIGHT Eye Spa + Medical Aesthetics
30 Main Street East
Kingsville, ON N9Y 1A2
Canada

Phone: 519-712-9333
Email: info@brightmedspa.com

Website: brightmedspa.com